Email: info@flatlandfungi.com

We will provide a refund or replacement package if:

• Products arrive damaged due to shipping.
• Products arrive with visible contamination.

We will not provide a refund or replacement package if:

• Products have been used and become contaminated by your own doing.
• Product did not yield the results you were hoping for.
• Products have been damaged by you.

Cultures & genetics: 

1 – 2 business days

Spawn, substrate, & grow kits:

1 – 3 business days

We ship from Calgary, Alberta, Canada.

We ship to Canada & The United States.

We use a variety of shipping methods for both Canada & The United States. You can choose the shipping method and speed of your shipment at checkout.

We do everything we can to ensure your order arrives clean and in-tact.

• All sterile products are prepared in front of a HEPA filtered laminar flow hood.
• Sterile products are shipped using sterile practices to prevent contamination during transit.
• All genetics are contamination tested on agar.
• All orders are packed using damage-proof methods.
• Proper P.P.E. gear such as gloves, facemasks, and lab suits are worn whenever necessary.